I have moved home 3 times now and can honestly say the whole experience working with Grayson Florence, was head and shoulders above all my previous experiences.
They adopt a refreshing approach to the whole house moving experience, there was no sense of pressure, no pushy sales techniques just a relaxed and calm process, whilst maintain a reassuringly professional manner in their work with excellent communication at every step of the process.
There where 3 main points where I felt they excelled, firstly the initial viewing process was very comfortable the buyer/client was left free to roam the property at their leisure, questions were answered without any bias and if unknown the seller was contacted, and a full and informative answer was gained very swiftly. Secondly their communication is excellent, both verbally, online with Jayne via email and they’re very useful home tracker app. Finally, their working operational hours was a bonus i.e. having the ability to contact and speak to people in the evenings certainly helped me as a busy working professional.
The only stressful part was the day of the move, getting the furniture out, house cleaned and moved in, but that’s inevitable, however there was no awkwardness on the day of the move, no fluctuating timings of the getting the keys all when exactly to plan as they promised.
I believe they have a passion and enthusiasm for their work, with your best interests at heart, all views where impartial and that’s what was projected right throughout their business.
I will certainly recommend them to anyone looking for a first-class estate agent service.
Many thanks again.