Why we do what we do

When we launched in 2015, I decided to concentrate on sales where my experience and expertise lay. We have gone from strength to strength since we launched, and I have now decided that landlords and tenants deserve the same level of service as sales customers.

Having rented a property myself, I have seen first hand how poor the service in the lettings industry is. Tenants are as important as buyers and their journey is just as important. Landlords are entrusting a letting agent to look after their most valuable asset, and from the levels of service provided I have seen their trust is not re-paid.

With our sales service we have a simple set up, a top class level of service and a transparent fee set up with no hidden extras. We aim to provide an all encompassing service for landlords and tenants, that provides the very best level of service with a clear and transparent fee setup.

Tenants and Landlords should #expect More from their letting agent, and we are here to show them what they should Eexpect.

Most agents have a fee for their service, and then lots of extra charges – I do not believe this is fair, so have tried to create a simple tarriff of services, please see below.

The Letting Journey


Services Offered

Tenant Find Fully Managed
Professionally Edited Images img img
Full Floorplan img img
Advertising on Major Portals img img
Fully Accompanied Viewings img img
Thoroughly Referenced Tenants img img
Bespoke Assured Shorthold Tenancy img img
Deposit of 5 Weeks Rent held with Government approved agency img img
Rent Collection and Payment to Landlord img img
Monthly Statements Via Email img
Regular Inspection Visits – Frequency to be agreed img
Provide Expert advice on any issues that may arise img
Annual Gas Safety Inspection – Separate Charge applies img
Serve Prescribed Documents to Tenants img
Serve Notice when required img

Optional Services

Full Written and Photographic Inventory – 10% of monthly rental plus VAT

Gas Safety inspection and certificate – £100 plus VAT

PAT (electrical) test and certificate – £100 plus VAT

EPC – £75 plus VAT

Tenancy Renewal and Rent review – £75 plus VAT

Landlord Fees:

Tenant Find – 80% of first months rent plus VAT – no set up fees

(if you wish us to collect rent – there is a 5% plus VAT charge)

Fully Managed – 10% of the monthly rent plus vat – £200 plus VAT set up fees (including all marketing and Agreements)

Tenant Fees:

Lost or replacement keys charged at cost of replacement and 10% plus VAT

Holding deposit is 1 weeks rental, Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing)

Deposit of 5 weeks rental (held in approved Government scheme)

Variation of Contract e.g adding in a pet clause after a tenancy has commenced or an additional tenant or removal of tenant (Tenant’s Request) – £50.00 (inc VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of the new legal documents